Agentic AI Masterclass

Overview
The Agentic AI Masterclass is a 20-hour hands-on program built for professionals who want to move beyond basic automation and start building systems that think, remember, and act. Instead of just following rigid step-by-step rules, you will learn how to design AI agents that hold context, reason through goals, and collaborate with people in real time.
Through practical exercises, you will connect large language models to real automation tools, give agents long-term memory, and put safety and governance controls in place so the systems you build are useful and trustworthy. By the end of the course, you will have built and presented your own working agent as a final project.
What You Will Learn
- Understand how Agentic AI differs from standard, rule-based automation
- Connect large language models to automation platforms to build intelligent workflows
- Configure triggers, actions, and search steps to move and process data reliably
- Apply logic, filters, and data formatting to keep workflows clean and error-free
- Give AI agents personas, structured output, and conversation memory
- Write advanced prompts that adapt to context, check their own work, and handle unclear input
- Build long-term memory for agents and connect them to internal knowledge bases
- Apply governance, data protection, and risk controls to use AI responsibly
Course Curriculum
| Session | Topics | Duration |
|---|---|---|
| 1. Foundations of Automation and AI Agentic (The Shift to Agentic AI) |
| 3 hours |
| 2. Zapier Classic Fundamentals |
| 3 hours |
| 3. Logic, Filtering and Data Formatting |
| 3 hours |
| 4. The Brain and Memory (Integrating LLMs) |
| 3 hours |
| 5. Advanced Prompt Engineering |
| 3 hours |
| 6. Zapier Tables (Memory) and Zapier Central (Autonomy) |
| 3 hours |
| 7. Governance and Risk Control, Capstone and Roadmap |
| 3 hours |
Who This Course Is For
This course is designed for professionals, jobseekers, educators, entrepreneurs, and NGO staff who want to build practical, real-world AI agents, whether they come from a technical background or not.
Target audiences
- Professionals
- Jobseekers
- Educators
- Entrepreneurs
- NGO staff