Business English
Overview
Business English is designed to help participants communicate effectively in English in the workplace, whether now or in the future. Over 24 hours, students improve their reading, writing, speaking, and listening within real business contexts, while building the vocabulary commonly used in professional settings.
The course is delivered through role play, interactive discussion, videos, games, and presentations, using real business scenarios so participants practice language they will actually use at work. Sessions are held in CIS’s hybrid format, in person at any CIS branch or online, for 370 USD, and the material is adjusted to the level of the group, from beginner to intermediate.
What You Will Learn
- Communicate confidently with colleagues and clients in everyday business situations
- Understand key business ideas and workplace culture, including ethics and corporate responsibility
- Read and write business emails, reports, and memos
- Build a stronger vocabulary for common business contexts
- Handle phone calls, inquiries, and requests professionally
- Deliver clear, well structured presentations and slides
- Negotiate and resolve workplace issues, in person and by email
Course Curriculum
| Module | What you cover |
|---|---|
| Introduction to Business English | Course orientation, learner goals, and an overview of English proficiency levels |
| Business Culture and Ethics | Ethical considerations, corporate social responsibility, and business culture across industries |
| First Impressions and Networking | Making a strong first impression, listening and reading practice, and writing formal emails |
| Workplace Communication | Present tense practice, phone call etiquette, and clarifying and confirming information |
| Customer Service Language | Handling inquiries and complaints, and building rapport with customers |
| Business Writing | Request and inquiry emails, informing by email, and writing presentation slides |
| Negotiation Skills | Principles, techniques, and strategies of negotiation, including negotiating by email |
Who This Course Is For
This course is for employees and professionals who want to communicate more effectively in English at work, from handling daily emails and calls to presenting and negotiating with confidence.
Target audiences
- Employees and professionals who use English at work
- Anyone preparing to communicate in English in a business setting
Requirements
- Basic to intermediate English proficiency
- Willingness to attend hybrid classroom sessions
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CIS College delivers practical, career-focused technical and vocational education in Lebanon. We turn hands-on training into real employment outcomes.
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