Employment Decision Making and Business English
Overview
This course brings together two of the most in-demand professional skill sets, sound decision making and confident business English, into one 30 to 50 hour program. Participants build the thinking tools to analyze problems, weigh options, and make informed choices, while developing the English communication skills needed to write professional emails and reports, deliver persuasive presentations, and handle real workplace conversations with confidence.
Beyond classroom skills, the course prepares participants for the job market itself. From interview technique and resume writing to personal branding, networking, and career planning, the program closes with participants building their own action plan for career advancement, which they present and review with the group.
What You Will Learn
- Apply decision-making models and critical thinking to real workplace problems
- Write clear, professional business emails, letters, and reports
- Prepare and deliver persuasive business presentations
- Handle customer interactions and workplace conflict with confidence
- Communicate effectively across cultures in business settings
- Prepare for and perform well in job interviews
- Build a personal brand and job search strategy, including resumes and cover letters
- Create a practical action plan for career advancement
Course Curriculum
| Module | What you cover |
|---|---|
| Decision-Making Foundations | Decision-making models, types of decisions, and ethical considerations, explored through case studies and real scenarios |
| Critical Thinking and Problem Solving | Core and advanced critical thinking techniques, such as mind mapping and structured questioning, applied to complex problems |
| Business English Basics and Correspondence | Business vocabulary, professional communication, and everyday workplace emails |
| Business Writing and Reports | Structuring, formatting, and proofreading business documents, reports, and proposals |
| Advanced Business English | Advanced vocabulary, idiomatic expressions, and writing complex documents such as executive summaries |
| Business Presentations | Preparing, structuring, and delivering persuasive presentations, including effective use of visuals |
| Interpersonal and Cross-Cultural Communication | Active listening, empathy, cross-cultural communication, and conflict resolution |
| Customer Interaction Skills | Greeting customers, understanding their needs, and handling complaints professionally |
| Interview Skills and Resume Writing | Interview technique, body language, and writing effective resumes and cover letters |
| Job Search and Advanced Interview Skills | Job search strategies, online platforms, and behavioral interview questions |
| Networking and Personal Branding | Building a personal brand, managing an online presence, and applying advanced networking strategies |
| Career Advancement Planning | Setting and pursuing short and long-term career goals, and navigating career transitions |
| Entrepreneurship Foundations | The entrepreneurial mindset, generating business ideas, and outlining a basic business plan |
| Workplace Ethics and Career Action Plan | Workplace ethics, labor law basics, and building a personal action plan for career advancement |
Who This Course Is For
- Job seekers preparing to enter the job market
- Employees seeking career advancement
- Professionals wanting to strengthen business English and communication skills
Target audiences
- Job seekers preparing to enter the job market
- Employees seeking career advancement
- Professionals wanting to strengthen business English and communication skills
Requirements
- No prior experience required
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About us
CIS College delivers practical, career-focused technical and vocational education in Lebanon. We turn hands-on training into real employment outcomes.
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