Human Resources

Overview
This course gives you a complete, practical introduction to human resources management, running 20 to 24 hours depending on pace. You will explore the full employee lifecycle, from recruitment and onboarding through performance management, compensation, employee relations, and compliance, using interactive presentations, case studies, role play, and hands on exercises throughout.
The program is built around developing HR professionals who can manage employee relations, apply HR data to real decisions, and support an organization through change. By the end, you will understand how HR strategy connects to business goals and be ready to take on core HR functions with confidence.
What You Will Learn
- Understand the strategic role HR plays in an organization’s success
- Run effective recruitment and selection processes, from job analysis to interviews
- Design, deliver, and evaluate employee training and development programs
- Apply performance management techniques, including goal setting and appraisals
- Handle employee relations, communication, and conflict resolution
- Understand compensation structures, benefits, and salary benchmarking
- Use HR metrics and analytics to support data driven decisions
- Navigate HR compliance, employment law, and workplace safety requirements
Course Curriculum
| Module | What you cover |
|---|---|
| Module 1: Introduction to Human Resources | The strategic role of HR, how HR management has evolved, and the core functions and responsibilities of an HR department |
| Module 2: Recruitment and Selection | Job analysis and writing job descriptions, sourcing and talent acquisition, candidate selection methods, and behavioral interviewing |
| Module 3: Employee Training and Development | Designing and delivering training programs, choosing training methods, and evaluating training effectiveness |
| Module 4: Performance Management | Setting performance goals, giving continuous feedback and coaching, appraisal methods, and performance improvement plans |
| Module 5: Employee Relations and Communication | Communication strategies in the workplace, resolving employee disputes, and running employee engagement initiatives and surveys |
| Module 6: Compensation and Benefits | Compensation structures and strategy, job evaluation and salary benchmarking, and understanding employee benefits |
| Module 7: HR Metrics and Analytics | Why HR data matters, key metrics like turnover and absenteeism, and analyzing data for decision making |
| Module 8: HR Technology and Systems | HR information systems (HRIS) and their applications, and implementing HR software for efficiency and data management |
| Module 9: Employee Engagement and Workplace Culture | Strategies to boost motivation and job satisfaction, building a positive culture, and employee recognition programs |
| Module 10: HR Strategies for Organizational Growth | Aligning HR with business objectives, workforce planning, and HR’s role in mergers and acquisitions |
| Module 11: HR Compliance and Legal Issues | Aligning HR policies with employment law, workplace safety regulations, and addressing harassment and discrimination |
| Module 12: HR’s Role in Organizational Change | Managing organizational change and using HR analytics to guide strategic decisions |
Who This Course Is For
This course is for anyone pursuing a career in human resources, and for current employees taking on HR responsibilities who want a structured, practical foundation across the full range of HR functions.
Target audiences
- Anyone pursuing a career in human resources
- Current employees taking on HR responsibilities
Requirements
- No prior HR experience required