Life and Employability Skills
Overview
This course, delivered over 20 to 24 hours, builds a wide base of practical life and workplace skills through the lens of nonprofit and community sector work. Participants start with an introduction to the nonprofit sector before moving through core professional skills including negotiation, proposal and grant writing, project management, and leadership.
The course also strengthens essential soft skills such as communication, customer service, time management, decision making, and problem solving, along with basic computer skills in Word, Excel, and Outlook. It closes with volunteer management and strategic planning, giving participants a well-rounded skill set for working effectively in mission-driven organizations.
What You Will Learn
- Understand the nonprofit sector, including its legal and ethical framework
- Apply negotiation techniques and resolve workplace conflict
- Write persuasive proposals and grant applications
- Plan and manage projects, including risk and resource allocation
- Apply core soft skills: communication, customer service, time management, and decision making
- Use basic computer tools including Word, Excel, and Outlook
- Recruit, train, and manage volunteers effectively
- Understand the role of strategic planning within an organization
Course Curriculum
| Module | What you cover |
|---|---|
| Introduction to the Nonprofit Sector | History, key concepts, and legal and ethical considerations |
| Negotiation and Conflict Resolution | Negotiation fundamentals and strategies for resolving workplace conflict |
| Proposal Writing | Crafting persuasive narratives, objectives, and SMART outcomes for proposals |
| Grants and Fundraising | Identifying funding sources and writing compelling grant applications |
| Monitoring and Evaluation | Developing performance indicators and using data to improve programs |
| Project Management | Project planning, scheduling, resource allocation, and risk management |
| Leadership | Leadership styles, team building, and ethical leadership |
| Basic Computer Skills | File management, and using Word, Excel, and Outlook |
| Effective Communication | Verbal and written communication, active listening, and cross-cultural communication |
| Customer Service Excellence | Providing excellent service and resolving service challenges professionally |
| Time Management | Prioritization, realistic goal setting, and overcoming time management challenges |
| Decision Making and Problem Solving | Decision-making models, critical thinking, and real-world case studies |
| Volunteer Management and Engagement | Recruitment, onboarding, training, and measuring volunteer impact |
| Strategic Planning | Setting goals, aligning strategy with mission, and leading change |
Who This Course Is For
- Staff and volunteers in nonprofit and community organizations
- Job seekers building broad workplace and life skills
- Professionals moving into project or people management roles
Target audiences
- Staff and volunteers in nonprofit and community organizations
- Job seekers building broad workplace and life skills
- Professionals moving into project or people management roles
Requirements
- No prior experience required
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About us
CIS College delivers practical, career-focused technical and vocational education in Lebanon. We turn hands-on training into real employment outcomes.
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